FAQ - Frequently asked questions

  1. Can I use the created MP3s for my commercial projects / YouTube / e-Learning App etc.?
  2. Yes, you are allowed to use the created MP3s in any application or platform without restriction. It does not matter if you have a paid account or use the free version, there is no restriction of distribution of the created files. We’re always happy to be mentioned or backlinked, but it isn’t mandatory!

  3. Do you offer an API for my app / website to use?
  4. Yes! API access comes with every 1-year plan. Please e-mail us after your purchase and you will be provided with an API key. The API documentation can be found here.

  5. Can i download the voices for my own / offline projects?
  6. No, the voices are not downloadable. They are part of the Amazon Web Services, and the specific voice synthetization service is called "Amazon Polly". Find more information about Amazon Polly here.

  7. Can you please add more voices, i need language X or i need a male/female speaker for language X
  8. The voices used on this website are provided and developed by the Amazon Polly service team, which are doing a great job at constantly bringing out new languages. While we do pass the information which new languages are most demanded, we are not making the decision on what will be added next.

  9. Can i get an invoice for my purchase?
  10. Yes you can, please e-mail us and we will provide you with an invoice for your purchase. We will need your full address and if you are located within the EU (and if your purchase was for a company) also the VAT id of your company

  11. I purchased one of the packages for speech conversion but did not get any login information
  12. Your login information is displayed right after you make your purchase. In addition to that, you will also get an e-mail with your login information. If you can not find the e-mail, please also check your Junk / Spam Folder. If you still can't find it, please contact us. We will make sure you won't lose any account validity and usually respond within a few hours.

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